Speaking to your audience is one thing. But how do you find new customers and fans of your brand? Social media listening can help – and allows you to reach those talking about topics that relate to your business.
Social media listening allows our clients to go where their customers are, filtering down to target users, leveraging social media groups and finding the right time to post for your different customers.
‘Listening’ allows us to analyse the conversations and trends happening not just around your brand, but around your industry and off-topic conversations you may want to join. It helps make better marketing decisions, improve your content strategy, find influencers, understand where and when to turn up – and what your audience care about.